Terms and Conditions
Last updated: January 6, 2026
These Terms and Conditions (“Terms”) govern your use of https://www.thecambucha.com website (“our site”). By accessing or using our site, you agree to these Terms. If you do not agree, please do not use the site.
1. About Us
This website is operated by Ferment Foods Ltd (trading as The Cambucha), based in the United Kingdom.
For any enquiries, you can contact us at: info@thecambucha.com
2. Use of the Website
You may use our website for lawful purposes only. When using the site, you agree not to:
breach any applicable UK laws or regulations;
misuse, damage, or interfere with the site or its security;
attempt to gain unauthorised access to the website, servers, or data.
We may suspend or restrict access to the site at any time if we reasonably believe these Terms have been breached.
3. Online Sales
Currently, our website is provided for information and communication purposes only. We do not currently sell products or accept payments through the website.
Any enquiries, orders, or arrangements made via email or the website’s contact form are handled separately and may be subject to additional terms agreed between you and us.
Please note that product images on our website are provided for reference purposes only. While we do our best to show colours as accurately as possible, variations in screen settings may result in slight differences between the images shown and the goods received.
Please also note that our kombucha is a natural, living product, which means each batch is unique and may differ slightly in appearance, taste, or clarity.
Product packaging may also vary from time to time and may differ from that shown in images on our website.
At present, we deliver goods within England only. We are actively exploring options to expand our delivery locations in the future and will share updates as they become available.
4. Intellectual Property
All content on this website, including text, images, logos, branding, and design, is owned by or licensed to Ferment Foods Ltd (trading as The Cambucha).
You may view, download, or print content for your personal, non-commercial use only. You must not copy, reproduce, distribute, modify, or use any content for commercial purposes without our prior written consent.
5. Website Content
We make reasonable efforts to ensure that the information on our website is accurate and up to date. However, we do not guarantee that the content will always be complete, current, or error-free.
All content is provided for general information only and should not be relied upon as professional, legal, medical or commercial advice.
6. Links to Third-Party Websites
Our website may contain links to third-party websites. These links are provided for convenience only. We have no control over those websites and accept no responsibility for their content, availability, or practices.
7. Liability. Our responsibility for loss or damage
a. We are responsible for foreseeable loss or damage caused by us. If we fail to comply with these Terms & Conditions, we are responsible for loss or damage you suffer that is a foreseeable result of our breach or our failure to use reasonable care and skill. We are not responsible for loss or damage that is not foreseeable.
Nothing in these Terms & Conditions limits or excludes our liability where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, and breach of your statutory rights under UK consumer law, including the Consumer Rights Act 2015 and the Consumer Protection Act 1987.
Our products are supplied for domestic and private use only. We do not accept liability for any business, commercial, or resale losses, including loss of profit, loss of business, or business interruption.
Our kombucha and fermented food products are intended for consumption by adults. Kombucha may naturally contain trace amounts of alcohol (generally below 0.5% ABV). We are not responsible for effects arising where products are consumed by children, by individuals who should avoid alcohol for medical, religious, or personal reasons, or where storage, handling, or consumption guidance is not followed. This does not affect your statutory rights.
Information provided on our website about kombucha and fermented foods is for general information only and does not constitute medical, nutritional, or professional advice. You should seek appropriate professional advice before making dietary or health-related decisions.
8. Privacy
Your use of this website is subject to our Privacy Policy, which explains how we collect and use personal information in accordance with UK data protection law.
9. Governing Law and Jurisdiction
These terms are governed by the laws of England. Any dispute arising in connection with these Terms or the website shall be subject to the jurisdiction of the courts of England.
10. Contact
If you have any questions about these Terms or the website, please contact us at info@thecambucha.com with ‘Terms and Conditions’ in the subject line.
11. Changes to These Terms
We may update these Terms from time to time to reflect changes to the website or legal requirements. Any updates will be posted on this page, and continued use of the website will indicate acceptance of the revised Terms.
These Terms and Conditions were last updated on 6th January 2026.
Ferment Foods Limited